Policies

Return & Refund Policy

At Libarete, every piece is created with intention and commitment to quality. To maintain the exclusivity and integrity of our collections, all sales are final.

We do not accept returns, exchanges, or refunds for any reason, including but not limited to sizing, fit, or change of mind. Please ensure you review product details, sizing charts, and descriptions carefully before completing your purchase.

Exceptions

In the rare case that you receive an item that is:

  • Incorrect (different from what you ordered)

please contact us within 7 days of delivery at [email protected] with your order number, photos, and details of the issue. We will review your case and, if eligible, arrange a replacement or store credit.

Additional Notes

  • We cannot accept responsibility for items damaged due to improper care or normal wear and tear.

  • Limited releases and drops sell out quickly, so replacements may not always be possible. In such cases, store credit may be offered.

  • Shipping costs are non-refundable.

By purchasing from Libarete, you acknowledge and agree to this no-refund, no-return policy.


Shipping & Delivery Policy

At Libarete, every order is processed with care to make sure you receive authentic, exclusive pieces.

Processing & Shipping Times

  • Orders are typically processed within 3–5 business days.

  • Delivery times vary depending on location, demand, and release schedules.

Estimated Delivery

  • Standard delivery usually takes 7–14 business days.

  • In rare cases (such as high demand, limited drops, or international orders), delivery may take up to 3–4 weeks.

Tracking

Once your order has shipped, you’ll receive a confirmation email, with order number and receipt.

Notes

  • Shipping times are estimates only and not guaranteed.

  • We are not responsible for delays caused by customs, postal services, or unforeseen circumstances.

  • Shipping costs are non-refundable.

By purchasing from Libarete, you acknowledge and agree to the terms of this Shipping & Delivery Policy.


Privacy Policy

At Libarete, your privacy matters. We respect and protect your personal information and are committed to keeping it safe.

Information We Collect

When you place an order, we collect certain personal details (such as your name, email address, shipping address, and payment information) in order to process and deliver your purchase.

How We Use Your Information

  • To process and fulfill your orders

  • To communicate with you about your purchase

  • To provide updates about shipping and delivery

Sharing Your Information

We do not sell, trade, or share your personal data with any third parties.
The only exception is when we provide necessary details (such as your name and delivery address) to trusted postal or courier services in order to ship your order.

Data Security

We take appropriate measures to safeguard your information and ensure it is not misused, accessed, or disclosed without authorization.

Your Rights

You have the right to request access to, correction of, or deletion of the personal information we hold about you. For any privacy-related questions, please contact us at [email protected].

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.